Privacy Policy

Last Updated: December 10, 2024

1. Introduction

MyStagingWeb ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website development and hosting services.

By using our services, you consent to the data practices described in this policy.

2. Information We Collect

Personal Information

We may collect personal information that you provide directly to us, including:

  • Name and contact information (email, phone number)
  • Business information and project requirements
  • Payment and billing information
  • Communication preferences
  • Technical specifications and website content

Automatically Collected Information

  • IP address and browser information
  • Website usage patterns and analytics
  • Device information and operating system
  • Referral sources and page interactions

3. How We Use Your Information

We use the collected information for the following purposes:

  • Providing and maintaining our web development and hosting services
  • Processing payments and managing billing
  • Communicating with you about projects and support
  • Improving our services and user experience
  • Sending important updates and notifications
  • Complying with legal obligations
  • Protecting against fraud and security threats

4. Third-Party Services

WhatsApp Communication

We use WhatsApp for customer communication. When you contact us via WhatsApp, your messages and contact information are subject to WhatsApp's privacy policy.

Email Services

We use email services for communication and notifications. Your email address and communication history are stored securely.

Analytics and Hosting

We may use analytics services to understand website usage and hosting providers for our infrastructure. These services may collect anonymous usage data.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience:

  • Essential Cookies: Required for basic website functionality
  • Preference Cookies: Remember your theme and language preferences
  • Analytics Cookies: Help us understand website usage patterns
  • Performance Cookies: Optimize website loading and performance

6. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations:

  • Project data: Retained for the duration of service and 2 years after completion
  • Communication records: Kept for 3 years for support purposes
  • Payment information: Retained as required by financial regulations
  • Website analytics: Anonymized data may be retained indefinitely

7. Your Privacy Rights

You have the following rights regarding your personal information:

  • Access: Request a copy of your personal data
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your personal data
  • Portability: Receive your data in a portable format
  • Objection: Object to certain processing activities
  • Restriction: Request limitation of data processing

8. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

  • SSL encryption for data transmission
  • Secure hosting infrastructure
  • Regular security audits and updates
  • Access controls and authentication
  • Employee training on data protection

9. Privacy Contact Information

For privacy-related questions, concerns, or to exercise your rights, please contact us:

Privacy Email: privacy@mystagingweb.site

General Contact: contact@mystagingweb.site

Phone: +961 76 86 90 97

WhatsApp: +961 76 86 90 97

Response Time: We will respond to privacy requests within 30 days